PURCHASING ART

We assist our clients every step of the way through the online purchasing process to ensure that our clients are happy with their purchases. We will even send additional photos and videos of the artworks in the gallery so that our clients can conceptualize the size, scale, framing etc.  

 

The process starts with an email enquiry, we send through any additional information that the client requests and we get a cost for shipping. When the client is happy to go ahead with the purchase we email through an invoice. Payment is made via EFT and when we receive the proof of payment we wrap and box the artwork for shipping. When payment has been reflected in our account we then dispatch the artwork for shipping with DHL. The way-bill is then sent to the client. Shipping takes about 7 working days worldwide.

PURCHASE ENQUIRY

  • Please send an email enquiry to steph@warrencarywildlifegallery.com or warren@warrencarywildlifegallery.com

  • Specify the art piece that you are interested in purchasing by indicating the artist and the artwork description and any other info you would like.

  • Please indicate the country where you are based.

  • Enquiries can also be sent via WhatsApp to +27 76 811 5654

SHIPPING QUOTE

  • We will obtain a shipping quotation from DHL 

  • Artworks will be shipped from the Warren Cary Wildlife Gallery in Hoedspruit, Limpopo, South Africa

  • We recommend including shipping insurance, however, please note that insurance does not cover framed glass

  • Any customs, taxes and duties that may be due are not included in the quotation 

  • Please provide your shipping address and contact number

 PACKAGING

  • We professionally wrap and package the artwork

  • At your request, we can remove artworks from their frames

  • Oil, acrylic, watercolour and graphite artworks can be removed from the frame and shipped rolled in a cylinder, however pastel & charcoal works cannot be rolled and would be shipped boxed 

  • At your request we can de-glass artworks (maintain the frame and remove the glass), add a protective covering over the artwork,  you can then have a local framer add new glass to the piece once the artwork arrives at your destination, the framed artwork is shipped boxed

  • Should you choose to retain the frame with the glass, we cover the glass with a plastic adhesive sheet, please note this does not guarantee that the glass will NOT break, but the glass does tend to stay adhered to the plastic sheet

PAYMENT

  • An invoice will be issued for payment 

  • Payments need to be made via direct bank or electronic bank transfer

  • The currency conversion on the day of payment will apply and should be paid in South African Rand

  • Art works will be indicated as "reserved" when the invoice has been issued and will be indicated as "sold" when the payment has been received

ARTWORK PRICING

  • ​Pricing is indicated in South African Rand (ZAR)

  • Prices indicated do NOT include shipping or customs duties